| || Position Purpose
1. Assisting DGM , QA for efficient functioning through monitoring and good documentation. 2. Ensure appropriate closure of market complaints investigations and CAPA's in a timely manner. 3. GMP and abiding and ensuring compliance to the HSE policy. 4. Compliance with pharmacopoeia/Group requirements/local and international authorities.
1. Ensure appropriate and timely investigations close to market complaints. 2. Periodic monitoring of complaint investigation status to assess the need for expediting investigation or preparation of interim investigation report. 3. Handling, tracking and evaluation of CAPA derived from deviation, OOS complaints, Audits. etc. 4. Ensure all CAPAs identified as a result of OOS/OOE/investigations etc. are tracked for timely implementation. 5. Review of SOPs prepared by various departments. 6. Maintain confidentiality; ensure safe custody and efficient handling of company documents and materials. 7. Ensure availability of periodic review reports and trends (as applicable) for market complaints and CAPAs. 8. ensure adherence of GMP. 9. Ensure efficient inter and intra departmental communications.