NBC Universal, Inc. - Job details

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SQL Server DBA - Service Management
Operations and Technical Services
Information Technology (IT)
NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.
United States
Universal City
This position is responsible for continuous service improvement of SQL Server database services like implementing automation, proactive capacity planning, tuning, performance management, problem management, availability management and increase the efficiency of overall service. The DBA is responsible for proactively identifying service improvement opportunities; designing, developing, and implementing solutions for improvement of SQL Server database services. Responsibilities will include measuring and reporting benefits of implemented service improvements. This role requires gathering feedback from developers and owners of applications hosted in SQL Server platform and making changes for meeting or exceeding their expectations. This position requires expertise to quickly solve complex problems related to SQL Server database operations and present complete solution to other team members, developing, maintaining, and improving standard operating procedures. This job demands 24x7 supports, remaining available on weekends, holidays, and off business hours for supporting planned activities and unexpected business interruptions.

  • Troubleshoot, identify and resolve issues with SQL Server database infrastructure.
  • Ability to support an enterprise database infrastructure with hundreds of databases.
  • Troubleshoot and provide technical solutions to database issues encountered by new and existing applications in the environment.
  • Troubleshoot and provide technical solutions to environment related issues encountered by new and existing applications in the environment.
  • Strong hands-on experience in SQL Server 2005, 2008, 2008 R2, 2012 features.
  • Ability to write, troubleshoot, modify and enhance complex PowerShell / T-SQL scripts.
  • Working experience on automation toolsets and applications
  • Drive efficiencies through automation and operational excellence.
  • Evaluate and implement new technologies for service improvement.
  • Strong experience in SQL Server database and Operating system performance tuning.
  • Manage client priorities and expectations by establishing agreed service levels.
  • Assist in the mentoring and coaching of team members.
  • Actively monitor the SQL Server platforms to increase efficiency, improve reliability, and minimize operating expenses.
  • Responsible for coordinating service improvement projects as a technical lead, providing design and implementation standards to team members.
  • Provide technical leadership to outsourced global development team thru project leadership and technical documentation and outage management.
  • Establish and maintain operational metrics that align to customer experience.
  • Demonstrate a strong sense of internal customer satisfaction as a top priority.
  • Provide on-going communication of status of projects and implementation.
  • Create a positive, supportive, and team-focused working environment.
  • Play a proactive role in developing and applying “Best in Class” approaches/practices to our operational readiness.
  • Partner with the Solution Architecture / Delivery team to establish sound handoffs and detailed documentation standards before new builds are accepted into the production environment.
  • Analyze and tune application performance by optimizing SQL, stored procedures and triggers.
  • Assist with stored procedure design and package development as required by development projects.
  • Collaborate with other infrastructure teams to establish platform standards and best practices.
  • Provide input towards the direction of future technology for SQL Server.
  • Coordinate with Web Infrastructure team in debugging web / database issue.
  • B.S. degree in Information Technology, Business Administration or other technical discipline or equivalent work experience.
  • 6+ years of technical experience in SQL Server environments
  • Willingness to travel and work above and beyond, and on weekends with short notice.
  • Available 24/7/365
  • 6+ years of technical experience in SQL Server environments
  • 4+ years architecting, building and administering experience on SQL Server Clusters
  • 6+ years experience of sql tuning and database performance tuning
  • 6+ years experience of production support and troubleshooting skills
  • Champion organizational changes and creates an environment where people willingly participate in initiatives, programs and NBC Universal community.
  • Self-starter that demonstrates initiative and ability to work independently with little supervision.
  • Promote an organizational climate that energizes, motivates and facilitates teamwork; encourages responsible risk-taking.
  • Proven ability to identify and remove large obstacles or barriers on behalf of the team.
  • Ability to grow and mentor new and existing staff members to be productive technology leaders.
  • Proven project management and customer service skills; demonstrated planning and organization skills.
  • Excellent written and verbal communications; effective interpersonal skills; strong formal presentation abilities.
  • Ability to learn new technologies