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Retail Store Shift Supervisor
CVS Health
Hourly Retail
Retail Store Manager
To carry out all opening and closing procedures in the absence of management.
Must be at least 16 years of age
Ability to perform the following tasks:

  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews

Customer Service
  • Assist customers with their questions, problems and complaints
  • Greet customers using the eye’s, hi’s and help at all times
  • Handle all customer relations issues (accidents) in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality

  • Price merchandise
  • Stock shelves
  • Execute the display, sign and inventory of weekly, major promotional, and seasonal merchandise
  • Reset departments following POGs, adapting them to a particular store if necessary
  • Execute the display and maintenance of off-shelf merchandise

  • Control use of register keys, securing door keys, and safe combinations
  • Control use of employee discount card for register management functions
  • Execute locking of safe and setting of alarms when closing the store
  • Complete random cash verifications, electronic journal tape checks
  • Conduct employee bag checks
  • Identify and react to shoplifters and apprehend to secure company assets
  • Maintain and react to EAS program
  • Monitor and react to signs of internal theft

  • Operate a cash register - including: cash, check and charge transactions, bagging merchandise
  • Identify and react to in-store repairs
  • Execute and document: cash/check pulls, deposits, returned check payments, check acceptance, refunds, voids, discounts, cashier verifications, rainchecks, signing crew members on/off
  • Deliver deposits to and secure change from the bank and balance imprest fund
  • Open/close store
  • Execute the daily cash report (DCR)
  • Process photofinishing activities
  • Assist pharmacy staff in/out of pharmacy area
  • Access, input and retrieve information from the computer (e-mail)
  • Answer telephone
  • Access, input and retrieve information from the computer
  • Load and unload deliveries
  • lift 35 pound trays/cases to a height of 4 feet
  • move trays/cases from one location to another
  • Schedule daily activities
  • Execute a walk through of the store and establish a priority list
  • Ensure compliance with all company policies and procedures (such as cash management) and federal and state
  • Cut in new items, remove discontinued items and adjust facings
  • Check in merchandise: verify billing, document errors
  • Order regular merchandise, maintaining accurate inventory levels (using order guides when appropriate) through the use of the Telxon machine
  • Prepare and distribute reports and records: customer cash discrepancy, accident reports

Human Resources
  • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job
  • Maintain a work place free from discrimination and harassment
  • Train, develop and evaluate hourly non-exempt employees
  • Assist customers with large purchases
  • taking out to vehicle
  • Execute the completion of check-out bulletins
  • Execute completion of price changes: document counts, utilize price gun
  • Work overstock, weekly using Telxon enhancements
  • Execute the display and maintenance of greeting cards
  • Pay vendors following vendor pay out policy
  • Maintenance/organization of office and back room
  • Execute management bulletins/action sheets
  • Execute store maintenance: vacuum, face/dust, sweep (back room, store exterior), clean windows, trash removal, clean rest rooms
  • Previous retail experience
  • High school diploma or equivalent preferred
  • 2300 Shattuck Ave
    CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

    CVS Caremark is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW

    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Caremark