TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 22 million customers. We’re an award-winning organization that reinvests constantly to ensure future growth.
We’re recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses: :
TD Canada Trust is TD's customer-focused personal and small business banking business. Serving more than 11 million customers nationally, TD Canada Trust provides a full range of financial products and services through its branch banking network, telephone, internet banking, and ‘TD Green Machine’ automated banking machines.
TD Canada Trust requires an energetic Customer Service Representative who will provide exceptional customer service to customers while processing their transactions in an efficient, accurate and friendly manner.
You will deliver a consistent customer service experience to each customer and contribute to the ongoing improvement of the overall experience.
You will recognize and respond to the customer's basic needs, identify opportunities to promote and provide advice on TD Canada Trust products and services while assisting in the sales referral process.
We would look to you to understand and apply branch operating policies and procedures, while being knowledgeable and complying with Bank and industry codes of conduct, as well as security laws and regulations.
In addition to your post secondary education or equivalent work experience you possess excellent organizational and customer service skills. You demonstrate a high energy approach and excel in a fast paced work environment. You have strong computer skills and the ability to adapt quickly to change.
It is understood that you will have flexibility to work evenings and weekends when required on a rotational basis as part of the branch team.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
TD is committed to providing accommodations. if you require an accommodation, we will work with you to meet your needs.