TD Bank - Job details

Job details

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Manager – Data Knowledge

TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 22 million customers. We’re an award-winning organization that reinvests constantly to ensure future growth.

We’re recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses: :

  • Canadian Personal and Commercial Banking - including TD Canada Trust and TD Insurance
  • Wealth Management - including TD Waterhouse and an investment in TD Ameritrade
  • U.S. Personal and Commercial Banking - including TD Bank, America’s Most Convenient Bank
  • Wholesale Banking - including TD Securities

The Office of the CDO (Chief Data Officer) is responsible for enabling the enterprise data strategy across TD. To support that, the Office of the CDO (OCDO) provides unified approaches, tools & standards for data and works collaboratively with business segments, corporate functions and technology groups to implement across the organization.

Enterprise Data Governance (EDG) is a fundamental function of the OCDO and an evolving practice that seeks to establish that data is a high value enterprise asset. Effective data governance supports critical business and strategic decision making, legendary customer experiences and reduced operational and reputational risk.

Full Time
Information Technology -

Reports to the SM, Communication, Change Management & Education to establish and direct a best practice center for all CDO training capabilities, and to assist CDO advisory centers in their initiatives

§ Conducts workshops to train and educate stakeholders across the enterprise on

initiatives originating from the Office of the CDO and on data literacy in general

§ Collaborates with Technology stakeholders to develop and deliver training and

education for architects, application developers and other technology stakeholders in

adopting data standards

§ Develops data education training programs and courses in collaboration with TD’s

existing Learning and Development teams

§ Creates supporting documentation including community knowledge sites, to reinforce

data standards and practices ensuring enterprise awareness

§ Requires an in-depth understanding of leading training practices and high-level

understanding of data initiatives at the enterprise

§ Monitors emerging trends, tools, and methodologies for data education

§ In-depth knowledge of enterprise data management

§ Research skills, problem solving & decision making

§ Root cause analysis

§ Demonstrated leadership and people management

§ Excellent communication skills and proven ability to communicate effectively at senior levels

§ Entrepreneurial, negotiation & influencing skills; stakeholder engagement

§ Prioritization skills & multitasking ability

§ Proficient in MS Office suite

·   Experience with working in both a

technical and business context; able to translate technical concepts into easy to understand business language

§ Experience in developing training programs and supporting material related to data education

§ Strong facilitation techniques and abilities

University education in a related discipline or equivalent work experience
8:30-5:00 M-F
Flex Time & Flex Place

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

TD is committed to providing accommodations. if you require an accommodation, we will work with you to meet your needs.