TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 22 million customers. We’re an award-winning organization that reinvests constantly to ensure future growth.
We’re recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses: :
GSI Crime Prevention Specialist supports the protection of organisational assets and human resources across all TD enterprise-wide locations, (including remote offices) and by implementing internal and external direction and advice, consulting on operational needs, and supporting GSI’s Physical Security programs.
Crime Prevention Specialist:
· Assist TD employees and business groups, in particular in the retail environment, to understand physical security and emergency response plans, and day-to-day GSI operations;
· provide physical security and investigative teams with observational or anecdotal data;
· provide guidance on physical security procedures and standards, on an ad hoc or scheduled basis;
· when appropriate, represent GSI at staff or public events, independently or attached to other GSI operational groups.
A Crime Prevention Specialist has frequent interaction with management representatives (at the Business Group level), peers within Physical Security and Investigative Services, ERE and Human Resources. This position may deal directly with persons in similar functions in external government, security, law enforcement and emergency services officials, industry peers, and general business security personnel at a similar level.
· Responsibility for implementing plans, programs, procedures, and other support functions for GSI’s Physical Security – be the field-level embodiment of GSI;
· Operate independently, but also as a team member of skilled physical security professionals;
· Visit TD locations through a schedule of pro-active outreach to enhance understanding and establish commitment to TD’s physical security program;
· Support Physical Security staff by implementing and following procedures and programs:
· Submit detailed reports and logs to supervisors and other GSI management personnel, Security website, incident and document databases, etc.
· Provide input to Planning & Support personnel to help develop metrics and reporting.
· Provide data for use in threat and risk assessments and physical security surveys;
· Observe and report on the performance of all contractors for security services and facility security systems;
· As assigned by GSI management, support, and assist in implementing security and emergency plans for:
· Special events, such as the Annual General Meeting, Investor Relations Day, Leaders Conference, etc;
· Office relocations, reconfigurations, construction or renovation; and
· Facility emergencies such as fire / emergency evacuation, suspicious packages and bomb threats, violence in the workplace, demonstrations and occupations, personnel injury and natural disasters.
· As assigned, assist other GSI personnel by providing input into security consulting for:
· Site layout of office space, security system and hardware design for newly planned, constructed or renovated facilities;
· Security guard service and security system specification, contract development and vendor selection;
· Facility security procedures;
· Security support to HR for employee terminations, harassment or other employee situations where a risk of workplace violence may exist.
· Develop and maintain effective liaison relationships, as appropriate for job functions, at field levels, with national/federal, regional/provincial/state and local/municipal law enforcement, intelligence and security agencies in all countries where TD operates.
· Serve as assigned within GSI’s Incident Management processes.
· Good knowledge of GSI’s Physical Security program, and physical security principles in general.
· Analytical ability to gather, assess, and present data from a physical security perspective
· Operational knowledge of provincial Fire and Building Codes.
· Good understanding of organisational priorities and relationships.
· Solid understanding of physical security systems (e.g. access control, CCTV, security lighting, perimeter/interior intrusion detection, security lighting, etc.)
· Good understanding of governing plans and documents, procedures, and business administration.
· Good written and verbal communication, presentation, organisation, leadership and planning skills.
· Availability and capability to take on duties in crisis and emergency incidents.
· Demonstrated sensitivity to issues of ethics, diversity, equity and harassment in the workplace.
· Able to establish cooperative relationships, and explain physical security in a context way understandable to business and non-technical people.
· Understand the concept of physical security as a business-enabler first and as a control process second.
· Self-starter, strategic thinker, negotiator and consensus builder, and able to prioritize concurrent tasks.
· Proficiency in MS Office applications, including Visio and Project.
· Approves team staffing and scheduling, and determining deadlines.
· As assigned, approves budget and financial matters for physical security and investigation services budgets as provided in TD’s Delegated Signing Authorities.
· Occasional interaction with senior executives in Corporate Office and all Business Groups.
· Close working relationship with peers in FC&FMG, TRIMIS, Legal, CAPA, Retail, and ERE.
· Frequent interaction with Human Resources.
Organizational Impact and Challenges:
· High impact related to protecting people and organisational assets.
· Fostering broad understanding and compliance with policies and procedures within discrete components across a large and diverse organisation.
· Rotationally on call, and if so, on call 24/7.
· Ability to handle high-stress circumstances and fast-paced reaction times associated with crisis management and emergency response situations, including off-hours work assignments.
· Consequences of errors in judgement or decision-making could place human life and safety at risk or result in significant legal liability and harm to company reputation.
Education and Experience:
· University degree or college diploma in security management, risk management or business administration, or comparable professional education/training in a field relevant to security management, or equivalent acceptable to the Leader, GPS.
· Minimum of 5 years of relevant experience with a corporate or government security department within an organisation of comparable size and complexity to TD, including at least 3 years’ experience in leadership-based physical security roles within the private-sector.
· Professional designation in security management (e.g. ASIS Certified Protection Professional [CPP], CSIS Accredited Security Professional [ASP] or Certified Security Professional [CSP], preferred.
· Professional designation in physical security (e.g. ASIS Physical Security Professional [PSP]) or investigations (e.g. ASIS Professional Certified Investigator [PCI] or ACFE Certified Fraud Examiner [CFE]) would be an asset.
Typical Career Path:
· This position could lead to Manager – Physical Security, GSI Planning & Support or governance-related leadership roles.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
TD is committed to providing accommodations. if you require an accommodation, we will work with you to meet your needs.