Softchoice is one of the largest technology solution providers in North America! We are an influential, growth-oriented organization determined to enable our people, our clients, our partners and the communities we serve to realize their potential. Our unique culture fosters a friendly, open-minded workplace where employees are encouraged to bring their whole selves to work. As a member of a dynamic, high-performing team, each Softchoice employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact.
Partner with the sales rep to interact directly with customers to provide sales
support throughout the selling cycle including generating customer orders
Work with Softchoice’s partners & vendors to find the best pricing, product availability, and alternative solutions to solve customers’ needs.
Build strong relationships with sales reps, vendors, customers, and other co-workers
Constantly learn the latest technology trends, pricing programs, and selling processes
Act as a key point of contact for customers and internal teams
Responsible for tracking orders and logistics
Working under multiple deadlines, in a fast paced, collaborative team environment
Working on complex problems, bringing all parties to a mutually positive outcome
Making a big impact on our customers’ business
Minimum Education - College Diploma
High level commitment to exceptional customer service and relationship building
Strong written and verbal communication skills
Strong organizational and interpersonal skills
Ability to work in a very fast-paced sales environment
Experience in customer service strongly preferred
Experience in IT industry an asset
Proficiency in MS Office tools - Outlook, Word, Excel, PowerPoint
If this sounds like your dream job, then what are you waiting for? Apply today and tell us why you think you were meant to be a Softchoice Customer Support Representative.
We’re excited for you to join in our effort to push the boundaries of IT and help shape the future for businesses all across North America!
*Note: Completion of a satisfactory criminal record check, education verification and reference checks are required prior to employment.