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Toronto, ON
About Softchoice:

Softchoice is one of the largest technology solution providers in North America! We are an influential, growth-oriented organization determined to enable our people, our clients, our partners and the communities we serve to realize their potential. Our unique culture fosters a friendly, open-minded workplace where employees are encouraged to bring their whole selves to work. As a member of a dynamic, high-performing team, each Softchoice employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact.

  • Partner with the sales rep to interact directly with customers to provide sales
  • support throughout the selling cycle including generating customer orders
  • Work with Softchoice’s partners & vendors to find the best pricing, product availability, and alternative solutions to solve customers’ needs.
  • Build strong relationships with sales reps, vendors, customers, and other co-workers
  • Constantly learn the latest technology trends, pricing programs, and selling processes
  • Act as a key point of contact for customers and internal teams
  • Responsible for tracking orders and logistics
  • Working under multiple deadlines, in a fast paced, collaborative team environment
  • Working on complex problems, bringing all parties to a mutually positive outcome
  • Making a big impact on our customers’ business
  • Minimum Education - College Diploma
  • High level commitment to exceptional customer service and relationship building
  • Strong written and verbal communication skills
  • Strong organizational and interpersonal skills
  • Ability to work in a very fast-paced sales environment
  • Experience in customer service strongly preferred
  • Experience in IT industry an asset
  • Proficiency in MS Office tools - Outlook, Word, Excel, PowerPoint
If this sounds like your dream job, then what are you waiting for? Apply today and tell us why you think you were meant to be a Softchoice Customer Support Representative.

We’re excited for you to join in our effort to push the boundaries of IT and help shape the future for businesses all across North America! 

*Note: Completion of a satisfactory criminal record check, education verification and reference checks are required prior to employment.
Customer Support Representative
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