Softchoice’s mission is simple: to help organizations use technology to become more productive, more competitive and ultimately, more successful. We want to clarify the complexities of technology and provide the resources to push the boundaries of what IT can do for the more than 14,000 businesses we serve across North America. But if you were to ask our partners and customers, they’d tell you what truly makes us different is our people!
Our employees have and continue to be the driving force behind everything we do. Our people innovate; they create new offerings and services and they continue to drive new levels of efficiency in our business. Overall, these exceptional people are living our values, working together to find ways to innovate and making a difference in our customers’ business, each and every day!
Sound like you could be part of this outstanding team? Then read on…
Follow us: @asoftchoicelife
Responsibilities:
Network Engineer will proactively research current and future technologies that strengthen or complement the team’s core capabilities. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of business investments and to assist in implementing new processing procedures.
Interact with clients to resolve any issues before, during, or after service engagements. Schedule on-site visits when necessary to oversee the team’s implementation success.
Maintain familiarity with a variety of consultative concepts, practices,procedures, and industry trends.
Provide pre-sales and post-sales support. Assist with design, sizing, Statement of Work creation, and time estimates.
Provide training when appropriate to ensure our service offerings are properly communicated to prospects and clients.
Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners.
Requirements:
College diploma or university degree in the field of business administration, computer science, or management information systems and 5+ years related work experience.
Extensive practical knowledge with Cisco Networking Technologies.
Previous experience in a consulting role.
Experience with implementation of software and hardware solutions, systems and products.
Working knowledge of network and PC operating systems.
Competent in Microsoft Office applications including Microsoft Project and Visio Professional.
Excellent analytical, mathematical, and problem solving skills.
Excellent listening, interpersonal, written, and oral communication skills.
Logical and efficient, with keen attention to detail.
Highly self-motivated and directed.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Strong understanding of several of the following technologies:
Cisco Route / Switch
Cisco Wireless
Cisco ASA, ACS, or ISE
Cisco Nexus
In depth understanding of networking and voice protocols (TCP, UDP, GRE, IPSec, SIP, H.323, MGCP, SCCP, etc.) and their analysis,
Cisco Unified Communications
Implementation, Documentation, Support Transition, & Project Closure Experience
Understanding of networking and voice applications (DNS, Active Directory, HTTP, etc.)
We would like to thank you personally for applying to Softchoice. Please note that we will review your application and only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise. Again, thank you for your interest in a career at Softchoice!
*Note: Completion of a satisfactory criminal record check, education verification and reference checks are required prior to employment.
