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Sales Operations Manager
As a Sales Operations Manager, the focus is on fulfilling our monthly, quarterly, and yearly fiscal goals. You will work closely with our sales operations coordinators to ensure timely shipment and fulfillment of orders. Focus will be on a specialized customer type (majors, specialty, etc) which allows more attention to customer needs.
·        Effectively and efficiently manage sales operations coordinators in their daily duties and responsibilities
·        Assign and distribute work to sales operations coordinators in best interest of the business
·        Management reporting (daily, weekly, monthly, quarterly, yearly)
·        Manage seasonal over sold analysis for specific areas within a brand
·        Manage seasonal incentives with sales management
·        Work closely with regional sales management team to ensure brand needs are met
·        Monitor inbound calls to sales operations coordinators
·        Set up seasonal product clinics with sales management, sales reps, design, etc
·        Assist with SAP & B2B troubleshooting
·        New hire training
·        Distribute sales tools to the regions (ie, delivery schedule, order forms, pricing, flyer programs etc)
·        Communicate line changes (dropped / added styles)
·        Submit numbers to production/demand planning for prebook orders
·        Review Supply Demand Report to insure Production is cutting PO’s
·        Follow up with Ops to insure prebooks orders are moved after production decision is received
·        Send out production decisions to regions – make sure time lines are followed
·        Additional duties as needed
Required Experience 
·        1 + years retail and/or customer service experience
·        Microsoft Office required
·        SAP experience preferred
·        Excellent written and verbal communication skills required
·        Must be detailed oriented and able to multi-task
·        Retail/Customer service experience a plus
·        Prior department management experience required
·        Must be able to work well in a team and also be self sufficient
·        Organization, prioritization, phone skills required
·        Must enjoy a fast paced environment with many demands
QS Wholesale, Inc.
Corporate Headquarters
CA - Huntington Beach
Sales & Customer Service
*We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by law.