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24085BR
Leduc, CA
Canada
GM Operations
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 15,000 employees in more than 50 countries, we combine our global reach with a local presence. Join a company with the most comprehensive product lines and broadest applications experience in the world. You'll be part of a team known for its industry-leading talent, unparalleled portfolio and unmatched commitment to customer success. Our culture promotes recognition and rewards creativity, hard work and commitment. We invite you to put your talents and experience in motion with Flowserve. Flowserve is an Equal Opportunity Employer.
Tracing its history to 1790 and the earliest application of steam pumping engines, Flowserve has grown into a driving force in the global pump marketplace. No other pump company has the depth or breadth of expertise in successful application of pre-engineered, engineered and special purpose pumps and systems.

Flowserve centrifugal, positive displacement and specialty pumps and systems are key components in the worldwide oil and gas, hydrocarbon and chemical processing, power generation and water resources industries as well as the general process and industrial marketplace. Flowserve pumps play a leading role in clean energy, greenhouse gas reduction and potable water supply efforts along with the application of advanced production and process technologies.

Flowserve offers the world’s most extensive lines of ISO 13709/API 610 and ISO 2858-5199/ANSI B73.1 compliant designs along with pumps designed to ASME, nuclear, JIS and other globally recognized design standards. In addition to offering more than 100 distinct pump models, Flowserve also provides its customers unequaled engineering and technical support with the industry’s most progressive hydraulics, mechanical, materials, monitoring and diagnostics capabilities.
This position is the General Manager of the Leduc, Alberta facility.

Overview Scope of Responsibility:
• The General Manager has full responsibility for:
o Total revenue in 2012 is approximately US $21 Million
o Total Headcount including temporary labor is approximately 45 employees
o Reports to Director/GM – Operations / Manager of CIP & Quality - NA Aftermarket
• Provide leadership and direction to the business to ensure the annual business plan, including P&L and balance sheet objectives are met or exceeded.
• Ensure safety standards are maintained at the highest level possible:
1. Year over year improvement of Total Recordable Rate score with Zero Lost Time Accidents.
2. Ensure on time monthly completion of Pure Safety training for all employees with participation at 100%. Ensure 100% training within 30 days for new employees.
3. Successful Safety Health and Environmental Affairs audit that shows year over year improvement in all three categories, with no scores below 98%.
4. 12 monthly safety committee meetings; 50 documented weekly toolbox talks, 12 documented monthly inspections.
• Actively partner with leadership, thereby having a strong influence on the operations and strategy of the team.
• Partner with Regional and District Sales developing strong working relationships
• Develop and implement capital spending plans that meet the ongoing needs of the business for facility, equipment and productivity improvements.
• Attract, identify, develop and retain organization/department talent in an ongoing effort to support the talent management philosophy. This includes all facets of talent acquisition, performance management, succession planning, and employee learning and development.
• Drive a high performance culture by cascading objectives to all direct reports, ensuring all employees have SMART objectives and accountabilities recorded on Performance Management forms in advance of corporate deadlines. Set team goals by reviewing job performance expectations regularly and providing informal/formal feedback continuously.
• Continuously evaluate the business structure and staffing levels to ensure the business resources reflect current market conditions and demand for products and services. Establish contingency plans to enable effective and efficient deployment as necessary.
• Develop and implement process improvements, which continuously improve on-time delivery, reduce operating and product costs and reduce product lead times.
• Establish and maintain a control environment that meets or exceeds country and local laws and regulations, as well as meeting or exceeding the company’s ethical standards.
• Interface with customers, suppliers and internal teams to raise the bar in supply chain management by transforming the company’s SCM and delivery capabilities from a product-driven to a service-driven approach.
• Act as a catalyst to support change initiatives in concert with the senior management team.
• Participate in strategic and business planning and in setting business goals and objectives for the Services and Solutions team.
• A Bachelor’s degree is required, preferably in Mechanical Engineering from an accredited university with an MBA preferred.
• Minimum of eight years management experience in a manufacturing environment, preferably in industrial pump or rotating equipment. With a minimum of 3 years in a machine shop with conventional machinery
• Proven record of safety performance in a manufacturing plant.
• Extensive product and process knowledge of rotating equipment.
• Working level of market knowledge (chemical, water, power, oil & gas, general industrial).
• $12+ million Sales + P&L experience needed.
• Plant Management/Operations experience preferred.
• Within a manufacturing environment, experience in supply chain, operations, purchasing, planning, materials management, customer service, inside sales (quotes), engineering, product management and field services.
• High level of collaboration and interaction with outside sales force.
• Demonstrated skills in managing and developing personnel. Strong leadership skills, leading people in a functional organization in a matrix environment.
• Must have demonstrated leadership ability in a manufacturing environment and be able to delegate effectively in a team environment and to mentor and develop others.
• Must be a self-motivated contributing team member.
• Strong cost center management experience as part of their respective operational responsibilities and have a solid track record in providing positive results.
• Have demonstrated experience in continuous improvement process (CIP) and tools and will be familiar with Lean Manufacturing practices.
• High energy level and a strong work ethic, with the ability to instill these characteristics in others.
• Sound understanding of quality management systems, ISO 9000
• Good business experience and skills with a proven record achieving excellent results.
• Strong business acumen and business management capability; has a keen understanding of the respective Flowserve business model and strategies.
• Must be proficient with Microsoft Office

Leadership and Management Behavioral Competencies:
• Capable of quickly establishing credibility, influencing constituencies and persuading professionals at all levels.
• Aligns individual performance goals and measures systematically, and consistently uses them to drive performance. Strong results orientation and a tireless work ethic with the emotional intelligence to know when to push harder and when to look for alternative approaches.
• Excellent analytical and strategic skills. Good business judgment and problem solving skills with solid economic, industry and competitive landscape insight.
• Builds organizations that effectively adapt and develop world-class practices from inside or outside the industry to create powerful competitive advantage.
• Establishes conditions systematically for high performance teamwork based on the requirements of the situation.
• A proven leader and developer of talent.
• An individual of strong values and the highest levels of integrity.
• Excellent relationship building skills.
• Demonstrated capability to lead change and transformation activities, thereby generating process improvements which lead to greater effectiveness and efficiency.
• Comfortable working with foreign business environments, values diversity and must have strong interpersonal skills and cultural sensitivity.
• Demonstrated ability to operate in a hands-on environment when necessary, yet see the big picture on a global basis.
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